Building a Best-in-Class Commercial Leadership Powerhouse

Tuesday, 12/4   |   4:00 pm – 5:00 pm   |   Main Room

Steven D. Masterpolo

Head, Global Sales Force Effectiveness at Merck KGaA Biopharma Global Operations


In this session you will learn the four-step “Power of Be” process, and hear how one company utilized this process to create a powerful vision and plan to drive performance and development around the world. You will see how accountability enabled the shift from a traditional top-down hierarchical leadership approach to one of increased collaboration and empowerment of employees at every level to take ownership and drive results. You’ll receive a firsthand account of the global performance and development change and will have the opportunity to engage in a Q&A with senior leadership on the overall cultural impact. Leave the session inspired to create your own customized vision to mobilize others and strengthen ownership and accountability within your organization.

Steven Masterpolo is a dynamic and inspiring Global Commercial Leader whose professional background features a diverse range of business experiences. He has held roles in primary care, specialty and institutional sales and sales management, leadership development, sales and managed markets training, and account management and sales operations. He holds an MBA in Organizational Leadership from Norwich University, is a professionally certified executive coach and has achieved two professional Senior Human Resource Certifications from the Human Resource Certification Institute (SPHR) and the Society for Human Resource Management (SCP-SHRM). Steven is a results-oriented professional with vision and a strong ability to execute. An intense competitor, he operates with a sense of urgency, while simultaneously sharing ideas, collaborating with others and promoting personal and team effectiveness.