IN ALPHABETICAL ORDER
Trompenaars Hampden-Turner, Netherlands
Founder and CEO
Fons Trompenaars is a Dutch organizational theorist recognized around the world for his work as a consultant, trainer, motivational speaker, and author of various books on all subjects of culture and business including the bestseller Riding the Waves of Culture Understanding Cultural Diversity in Business (currently in its fourth edition), which has sold more than 120,000 copies and has been translated into 16 languages. Most recently, he published the COVID-19 Survival Guide, which looks at the main challenges and dilemmas that our societies are facing due to the spread of the COVID-19 virus. He was also ranked in the Thinker50 in 2011, 2013, and 2015 and was inducted into the Thinker50 Hall of Fame in 2017. He has spent more than 30 years helping Fortune 500 leaders manage and solve their business and cultural dilemmas to increase global effectiveness and performance, particularly in the areas of globalization, mergers and acquisition, HR, and leadership development. He is also co-director at the Servant-Leadership Centre for Research and Education (SLCRE) at the Free University of Amsterdam and Distinguished Advisor of Centre for Transcultural Studies at Temasek Polytechnic, Singapore.
Marshall School of Business, University of Southern California, USA
JOHN BOUDREAU is recognized worldwide as one of the leading evidence-based visionaries on the future of work and organization, through breakthrough research on the bridge between work, superior human capital, leadership, and sustainable competitive advantage. His large-scale research studies and focused field research addresses the future of work and the global HR profession, work automation, HR measurement and analytics, decision-based HR, executive mobility, HR information systems, and organizational staffing and development.
John has produced more than 200 publications, including more than 10 books, and his research has been featured in Harvard Business Review, the Wall Street Journal, Fortune, and Business Week.
He is professor emeritus of management and organization and a senior research scientist with the Center for Effective Organizations, at the Marshall School of Business, University of Southern California.
Global Leader of Transformation Services Business
Ravin Jesuthasan is the global leader of Mercer’s Transformation Services business. He is a recognized global thought leader, futurist and author on the future of work and workforce transformation. He has led multiple research efforts on the global workforce, the emerging digital economy, the rise of artificial intelligence and the transformation of work. Ravin has led numerous research projects for the World Economic Forum including many of its ground-breaking studies on the transformation of work and the global workforce. He is a regular participant and presenter at the World Economic Forum’s annual meetings in Davos and Dalian/Tianjin and is a member of the forum’s Steering Committee on Work and Employment.
Ravin has been a featured speaker on the aforementioned topics at conferences in North America, Europe, Asia Pacific, the Middle East and Latin America. He has also been featured and quoted extensively by leading business media including CNN, BBC, The Wall Street Journal, CNBC, Fortune, FT, The Nikkei (Japan), Les Echoes (France), De Telegraaf (Netherlands), South China Morning Post and Dubai One TV among others. Ravin is a frequent guest lecturer at universities around the world including Oxford University, Northwestern University and the University of Southern California.
Ravin was named to the Thinkers 50 Radar Class of 2020. He has also been recognized as one of the top 25 most influential consultants in the world by Consulting Magazine, one of the top 8 future of work influencers by Tech News and one of the top 100 HR influencers by HR Executive. He is the author of the books Transformative HR, Lead The Work: Navigating a World Beyond Employment and Reinventing Jobs: A 4-Step Approach to Applying Automation to Work. Ravin has authored over 150 articles including 14 for the Harvard Business Review and the Sloan Management Review.
Ravin holds B.B.A. (Finance) and M.B.A. (Finance) degrees and is a Chartered Financial Analyst. Ravin is a Fellow of the RSA (Royal Society for the encouragement of Arts, Manufactures and Commerce). Prior to joining Mercer, Ravin was a managing director and global business leader at Willis Towers Watson for 26 years.
Richard van Hooijdonk
As a futurist, keynote speaker, and trendwatcher, Richard van Hooijdonk is an authority on new technology. He has several chip implants because he wants to physically experience the future. His inspiration sessions have been attended by more than 550,000 people. Richard is a regular guest on radio and television programs.
With his international research team, he researches many trends in the fields of robotics, drones, self-driving systems, 3D and 4D printing, sensors, blockchain, quantum computing, neurotech, biotech, platforms, and augmented and virtual reality. Combined with artificial intelligence, these technologies offer groundbreaking opportunities but also lead to challenges and threats for people, organizations, and governments.
Since 2014, Richard has been a speaker at many prestigious institutions and organizations, such as Google, Microsoft, IBM, Samsung, Gartner, Interpol, the European Commission, PwC, Deloitte, Booking.com, Heineken, Unilever, Huawei, NIKE, and more. He is the CEO of future-focused intelligence agency Trendforce.one, which recently introduced its COVID-19 Road to Recovery program.
He is driven by a desire to inject innovation and imagination into the mindsets of the people and organizations that are going to shape the world of tomorrow. With a forward-looking mindset, he believes that we can better affect change for the improvement of our health, happiness, and prosperity.
Far EasTone Telecommunications Co., Ltd., Taiwan
Dr. Chee Ching joined Far EasTone in Sep. 2018 as the Chief Transformation Officer and then became the President in Jan. 2019. Chee brought to Far EasTone 23 years of rich experience in telecom network operations and IT management in AT&T. Chee was awarded Outstanding 50 Asian Americans in Business in 2018 for her distinguished performance.
Chee leads FET team to transform from a traditional Mobile Operator to a Service Company, exploiting Big data, AI, and IoT capabilities to provide Consumer digital services and Enterprise ICT solutions. Chee has greatly improved FET employees’ engagement by emphasizing on open communication, transparency and caring, therefore employees are aligned with the company’s goal of transformation and driving the rapid growth of FET’s new economy. With the successful launch of 5G in July 2020 during pandemic, FET enabled the first 5G Telemedicine services & the first 5G Smart Factory in Taiwan; and launched Mobile Circle to provide a suite of digital services and customer rewards for FET users.
In 2021, Chee was named “The Best CEO” by Finance Asia and the Institutional Investor, respectively; and was honored as “Digital Transformation Leader” by Harvard Business Review, Global Chinese Edition, while FET was awarded Global #1 for its 5G network speed and video experience by OpenSignal under Chee’s leadership in September 2021.
Taishin International Bank, Taiwan
Oliver Shang has broad and rich experience in the financial industry. Prior to be the president of Taishin bank, he was promoted from the bottom level to the executive level within CTBC, which had served as chief human resource officer, chief executive officer of global retail banking, chief operational officer of holdings, and chairman of Taiwan Lottery, and led the development and execution of CTBC’s retailing banking business.
When Oliver managed the HR department, he especially focused on talent development, internal communication, attitude and execution matters. Thus, CTBC’s HR was regarded as the key partner of organizational strategy and became an important benchmark in the industry.
In 2011, Oliver transferred to Taishin Holdings to serve as chief executive officer of retail banking. Since 2018, Oliver has acted as the president of Taishin International Bank. He has committed to integrate the virtual and physical channels, improve the customers’ management by refining customer segments and deepening relationships. Besides, in order to provide comprehensive services and fulfill customers’ needs, he has kept diversifying the products and strengthening the professional capabilities of the financial advisory teams.
Digital technology and COVID-19 crisis has speeded up the change of customer’s behaviors of using financial services. Oliver leads the digital transformation in the bank, with innovation as the core, and effectively accelerates the development of digital financial services from the perspectives of users. Aim to provide optimal customers’ experience, he believes the cornerstone of the company’s future development will be consolidated.